- Michael Levy
To ensure that our solutions can assist your agency, we recommend taking a moment to review the FAQs below.
Frequently Asked Questions
Q: Is Telos able to help agencies with an average census of less than 100 patients?
A: Yes, but we've found that agencies with more than 100 patients find the most value in our solutions and working with our team.
Q: How long does a solutions demo usually take?
A: Solutions demo usually takes between 30 to 45 minutes to complete depending on Q&A.
Q: Which agency staff members should attend the solution demo?
A: We always recommend having the agency administrator and clinical manager(s) attend.
We've also found that when a scheduler, case manager, and field clinician attend, agency leaders can easily gather feedback and quickly decide to either:
Q: Why does Telos only onboard a few new clients each month?
A: The vast majority of our team comes from the post-acute space and understands firsthand how frustrating a poor onboarding or initial customer experience is. We only take a select number of new agencies "live" each month, on a first-come, first-served basis to ensure we can provide customers with the resources they need to be successful.
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