Our home health care navigators contact patients on behalf of our customers to gather and disseminate important information to agency care teams BETWEEN VISITS, improving patient engagement, identifying challenges, and assist remove barriers that impede achieving outcome and productivity goals.
Our technology automates workflows and improves patient care in home health agencies. It leverages patient-reported updates, visit schedules, and data points to create customizable workflows with real-time notifications. By eliminating manual monitoring, agencies reduce errors, save time, and free up resources. This efficient solution keeps individuals informed about changes in patient status, satisfaction, and visit availability.
Our solution streamlines communication in home health by providing tools tailored to the industry's unique challenges. With our technology, all users can make and track outbound calls directly to patients from the agency's primary phone number, increasing the likelihood of answered calls and reducing missed inbound calls. By improving communication, we help reduce costs and improve outcomes for patients and providers.
Avoidable events are frequently overlooked in home health, yet they can have a significant impact on financial and operational performance. With reliable data and metrics, our clients can make informed decisions to improve productivity and financial performance, while ensuring that preventable events are properly managed. By taking proactive steps to manage these events, agencies can increase their profits and achieve better outcomes.
Potentially Avoidable Events Escalated